Terms & Conditions

Last updated: 1 September 2025

1. Website Use

The information on this website is for general information purposes only. The information is provided by Peninsula Private Medical Ltd and while we endeavour to keep it up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, suitability, or availability of the website, its content, services, or related graphics. Any reliance you place on such information is strictly at your own risk.

In no event will Peninsula Private Medical Ltd be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss arising from loss of data or profits, arising out of or in connection with the use of this website.

Through this website you may be able to link to external websites. We have no control over the nature, content, or availability of those sites. The inclusion of any links does not imply endorsement of the views expressed within them.

Every effort is made to keep the website running smoothly. However, Peninsula Private Medical Ltd accepts no responsibility and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

2. Appointments, Cancellations & Refunds

We understand that circumstances may change and you may need to cancel or reschedule your appointment. Our cancellation and refund policy is as follows:

More than 48 hours’ notice: Full refund.
Between 24 and 48 hours’ notice: 50% refund.
Less than 24 hours’ notice or failure to attend: No refund.

Refunds will be processed back to the original payment method within 7–10 working days.

If Peninsula Private Medical Ltd needs to cancel your appointment, you will be offered the choice of a full refund or rescheduling at no additional cost.

3. Payments

Payment for appointments is taken at the time of booking via our secure payment system. Prices are clearly displayed on our website and may be updated from time to time.

4. Medical Disclaimer

Any information provided on this website is for general guidance only and does not constitute medical advice. Appointments with our clinicians should always be sought for individual medical assessment,

diagnosis, and treatment.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.